Office of the Veterans Ombud
The Office of the Veterans Ombud reviews complaints, and challenges the policies and decisions of Veterans Affairs Canada where we find individual or systemic unfairness. We strive to be an independent and respected voice for fairness and a champion for the well-being of Veterans and their families.
Contact UsFeatured resource:
Services and information
Have a complaint or a question?
Start the process here, online complaint form, online booking tool, contact us
What we do
Our mandate, the Veterans Ombud Advisory Council, OVO Commendations, the Veterans Ombud
Publications
Systemic Reviews, Resource Guides, Report Cards, Annual Reports
Featured Cases
Learn how we have helped Veterans and their families
News
Press releases, social media links, contact us for media enquiries
Our News
Reviews
We launched this review after receiving a complaint from a Veteran’s loved one. The Veteran died after Veterans Affairs Canada (VAC) made a favourable Pain and Suffering Compensation (PSC) decision. He had no surviving spouse, common-law partner, or dependent children...
I am pleased to provide this update about the actions taken by VAC to resolve the complaint we received from the Chair of the RCMP Veteran Women’s Council on behalf of some claimants to the Merlo Davidson Class Action Settlement...